- What Food Items can it print on? It can print on all the drinks with froth like Coffee, Beer, Milkshakes,etc also it can print on food products like chocolates, muffins, cookies, small cakes, etc.
- How is the Print Quality? The 600x600 DPI ensures very high print quality.
- How about the ink? is it safe? The ink is produced by special ink supplier, it's food grade edible ink, also we have Test Report for this edible ink, so this ink can get in any market easier.
- Does the printer difficult to use? - The printer is very easy to operate, we will have video and training details, also we provide online after-sales service.
- What's the WARRANTY that you provide? -- We provide 12 months warranty, which not including printer head, also not including factors. Any other problem we will provide free replacement parts including shipping cost, also we will provide technical support.
- How soon that i can get the printer after i paid for it? - It will take 5-10 working days for delivery.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.